Here is your finalized, updated Privacy Policy, using the correct 8-digit Company Registration Number and your official accountant address in Grimsby.

Proactive Driving Limited — Data Protection & Privacy Policy

Document Name: Data Protection and Privacy Policy (Privacy Notice)

Effective Date: 19 May 2026

Data Controller: Proactive Driving Limited

Company Registration Number: 17144862

Registered Office Address: c/o Stem Accountants, The Hive, Grimsby, DN31 1EP

Contact for Data Matters: Lee Curtis, Managing Director

Email: proactivedriving@outlook.com

Phone: 07788315752

1. Introduction and Purpose

Proactive Driving Limited (“the Company”, “we”, “us”, “our”) is committed to protecting and respecting the privacy and security of the personal data we process. As a limited company, we adhere strictly to the principles of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains what personal data we collect, why we collect it, how it is used, how it is stored securely, and the rights individuals have regarding their data when interacting with our corporate entity.

2. The Data We Collect

We only collect the minimum amount of personal data necessary to provide our driving tuition services, process business payments, and meet our legal and regulatory corporate obligations.

Category of Data Examples of Data Collected Lawful Basis for Processing (UK GDPR)
Identity / Contact Full Name, Address, Phone Number(s), Email Address. Contract: To provide lessons and communicate bookings.
Statutory / Legal Provisional/Full Driving Licence Number, Driver & Vehicle Standards Agency (DVSA) Test Pass Certificates. Contract: To verify eligibility for lessons, and Legal Obligation.
Financial Bank/Card details (for corporate payments), corporate payment history. Contract: To process fees. Note: Card details are not stored directly by the Company; we use secure third-party payment processors.
Lesson / Progress Driving progress records, lesson dates, times, and feedback notes. Contract: To provide the service effectively and assess learning needs.
Marketing Consent preferences for receiving promotional offers or corporate updates. Consent: Freely given, specific, informed, and unambiguous.

3. How We Use Your Data (The Purpose of Processing)

Proactive Driving Limited uses your personal data for the following strictly defined operational and legal purposes:

  • To Fulfil Our Contract: To arrange, manage, and deliver driving lessons, schedule driving tests, and process payments into the corporate bank account.

  • Communication: To contact you regarding bookings, cancellations, changes, or service updates via the Company.

  • Legal Compliance: To comply with corporate legal requirements, such as maintaining accurate corporate tax records for HMRC or providing evidence to the police/DVSA if legally required.

  • Security & Safety: Utilising Dashcam footage (which may incidentally record you) solely for the purpose of ensuring road safety, protecting Company property, preventing fraud, or for use in legitimate insurance claims/disputes.

4. Data Security and Storage

The Company takes the security of your data seriously. We have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect:

  • Physical Records (Paper): Paper-based records (such as progress cards) are kept to a minimum and stored securely at the registered office (c/o Stem Accountants, The Hive, Grimsby, DN31 1EP) or securely within the instructor’s property/possession when not in use during a lesson. They are never left unattended in vehicles overnight.

  • Electronic Records: Data stored on corporate computers, mobile phones, or tablet devices is password-protected and/or encrypted. We use reputable, password-protected diary management software for lesson scheduling.

  • Data Minimisation: The Company only retains data for as long as is strictly necessary to perform business functions or meet statutory obligations.

5. Data Retention Period

We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or corporate reporting requirements.

  • Learning/Contact Data: Typically, this data is retained for a maximum of one year after your last lesson or driving test date, unless required for active legal/insurance purposes.

  • Financial & Corporate Records: Retained for a minimum of six years after the tax year end to comply with statutory HMRC limited company requirements.

6. Your Data Rights (The Rights of the Individual)

Under UK GDPR, individuals have the following rights regarding the personal data held by the Company:

  1. Right to be Informed: To know how your data is being used (the primary purpose of this privacy notice).

  2. Right of Access (Subject Access Request – SAR): To request a copy of the personal data the Company holds about you. We will respond within one calendar month.

  3. Right to Rectification: To have inaccurate or incomplete data corrected.

  4. Right to Erasure (‘Right to be Forgotten’): To request the deletion of your personal data where there is no compelling or legal reason for the Company to continue processing it.

  5. Right to Restrict Processing: To ‘block’ or suppress the processing of your personal data.

  6. Right to Data Portability: To obtain and reuse your personal data for your own purposes across different services.

  7. Right to Object: To object to processing based on legitimate corporate interests or direct marketing.

7. Reporting a Breach or Complaint

If you believe Proactive Driving Limited has misused or failed to protect your data, you should contact our Managing Director first using the details provided in Section 1.

You also have a legal right to lodge a complaint with the supervisory authority in the UK, which is the Information Commissioner’s Office (ICO).

ICO Contact Details:

  • Website: www.ico.org.uk

  • Telephone: 0303 123 1113